Hear what clients have to say about Seniors Action Service:

In a recent survey, clients were asked, "Have the home care services you received made a positive difference in your life?"

"Seniors Action Service has allowed me peace of mind and has been more of a friend than a business.  They care about me as well as my aunt who needs the caregivers.  I know I would not be as calm if not for that kind of service"

"It’s not easy to express the enormity of my gratefulness and the profound appreciation I have for SASI.  No other agency could have even approached your display of responsiveness, quality, concern, respect, efficiency and energy in such a difficult situation!!!!"

A summary of key responses included:

Confidence - Less Stress - Less worry - Would have been in a nursing home

Couldn’t have coped - Can count on excellent help - Spouse is well taken care of

Life is easier!

From the community:

 "Please accept the enclosed contribution for the excellent work you do"

 "I am contacting you regarding my intention to have my caregivers attend your training program. I have heard very positive comments about the program and greatly support the notion of education in caregiving"

Excel students say

"I am really learning a great deal from the discussions we not only answer people’s questions, we raise important issues."

"The activities that support the information being shared (mirror drawings, being disabled, etc.) are very helpful, informative and fun."

"It is clear that the presenter is well prepared and committed to providing a quality program."

"Learning together and sharing our experiences has been wonderful.  Although we work together, we don’t often have the opportunity to compare notes and share our wisdom."

"The videos are great, and the police woman was an exceptional presenter."

"The practical, hands-on nature of the workshops has worked well for me."

"The sessions have been very interesting/informative and the resource notebooks are extremely helpful."

"From the standpoint of working with SASI and the Excel Program I can only say over and over how easy this process has been.  The fact that you were willing to customize the program, with input from our "frontline" staff members, has made it possible for us to provide the information they want and need.  The staff also has a real sense of ownership and they are committed both to their individual success and the success of the group."

~Little Brothers, Friends of the Elderly

"After discussing the course with Angela she said that she went into it thinking she wouldn't learn anything really new, since she's been a caregiver for many years and has taken other training courses.  However, she felt that she really gained a lot of knowledge from it and that it was interesting to hear other people's caregiving experiences within the class." 

"I personally felt like the course was really great for caregivers, both experienced and non-experienced.  I thought the subjects/areas covered were very relevant and interesting.   I would definitely recommend it to others.  If we could afford it financially, we would send the majority of our caregivers to the course."

~Right at Home, Home Care Agency

 "She gives over and beyond her stated duties thinks nothing of returning to be certain her client is ok! She is always pleasant and keeps her cool under the most trying times"

~ Client of EXCEL graduate